Your privacy is important to us. This privacy policy details how we generally manage your personal information and safeguard your privacy.
When we use the terms ‘KLJ’, ‘we’, ‘us’ or ‘our’ we mean KLJ Consulting Group Pty Ltd (ABN 39 089 614 755) and all of its subsidiaries and related entities.
When we use the term ‘personal information’ we mean any information or opinion, in any form, that identifies an individual or from which an individual’s identity is apparent or can be reasonably ascertained.
Collecting personal information
KLJ only collects personal information that is necessary for us to perform our functions or develop and promote our services.
The types of personal information we collect and hold will depend upon the services you request from us or the relationship you have with KLJ, but it may include:
- information you provide to us in the course of our provision of services to you (such as your name, address and contact details) or that you volunteer otherwise, such as if you give us your business card;
- information we collect about individuals in the course of our provision of services to a client that is reasonably necessary in order to provide that service to that client; and
- information contained in communications between us and you.
We may also collect information from you when you use our website. The amount of information we collect will depend on how you use our website. The only personal information we collect via our website is what you volunteer to provide to us, such as when you complete an online form or when you send us an email.
Collecting anonymous information
Some of the information we collect via our website will not be personal information as it will not reveal your identity, for example data collected through the use of “cookies”. A cookie is a small data file transferred to your computer’s memory which is used to provide us with anonymous information about how a person uses our website. We do not link this anonymous information back to your identity or other information that you have provided to us. We may also track usage patterns on our website using anonymous information. We may use this anonymous information to help us know what visitors to our website find interesting, or to tailor a better user experience on future visits. If you do not wish to receive any cookies when using our website you can set your web browser to refuse cookies.
Using personal information
The personal information we collect about you may be used and disclosed by us if we consider it necessary in order for us to provide you with the services you have requested.
We may also use your personal information to provide you with information about KLJ, other services we offer or information we think you might be interested, for example brief news articles about topics relevant to you. If you would prefer not to receive such material from us, please let us know and we will respect your request.
Accessing your personal information
You generally have a right to access the personal information we hold about you upon written request to info@klj.net.au. We will endeavour to process your request within a reasonable time and may charge a fee for more complex requests to provide access. Any fee charged will be based on the reasonable cost to us in meeting your request. If you would like further details about the way we manage your personal information, please email us at info@klj.net.au marked “Attention: Privacy Officer”.
Security
We will take reasonable steps to secure your personal information from loss, unauthorised access, destruction, misuse, modification or disclosure. However, as far as is permissible by law, KLJ accepts no responsibility for unauthorised access to the personal information we hold.
Changes to our privacy policy
From time to time we may need to change our privacy policy and may do so accordingly at any time. We may notify you of any changes to our privacy policy by posting an updated version on our website.